Nursing staff includes Registered Nurses, Registered Psychiatric Nurses, Licensed Practical Nurses, and Health Care Aides. Nurses and Health Care Aides are on duty 24 hours a day. The care is overseen by the Resident Care Manager. Each shift is monitored by a charge nurse who is responsible to direct the care of each resident. All Health Care Aides are certified and are expected to provide care in a kind and compassionate manner.
Nursing staff believe that each Resident deserves the very best care that can be provided in order to promote, maintain and/or restore as much independence as possible. We assess individual abilities and try to provide comfort, support and dignity for each person. Nursing staff are available to discuss care issues, either in person or over the phone.
Nursing staff will assist you, if necessary, in daily grooming, dressing and hygiene. You will be provided with a weekly tub bath and shampoo. Regular eye, mouth, foot and nail care is maintained by nursing staff.
Nursing staff are your link to services provided by other members of the health care team (i.e. Physician, Occupational Therapist, Spiritual Care, and Maintenance). Referrals for these services will be forwarded on your behalf.Alcohol
It is strongly recommended that Residents have their dentures marked for identification prior to admission. Dentures can be labeled by our nursing staff on admission.
Education and Training
A Foot Nurse visits Residents requiring specialized toenail cutting, treatment of calluses and foot massage every two months. Arrangements can be made through your Nurse. The fee for this service is payable by you and may also be covered by an extended health care plan. An authorization form must be completed for foot care services. One is included in your pre admission package or at the nursing unit.
Residents wishing to receive massage therapy are encouraged to seek out a private Massage Therapist to arrange for visits to the facility. Payment is the responsibility of the Resident. Please be certain to inform the nurse if a Massage Therapist will be providing therapeutic massage to you/your family member.
In order to ensure appropriate selection of equipment, the Occupational Therapist must be consulted prior to purchase. The Occupational Therapist will assist with selection and purchasing of equipment to ensure appropriate sizing and comfort. The designated responsible party will be contacted regarding assessed needs and consulted for approval of purchases.
Staff are required to maintain the confidentiality of your health care record and are required to sign a Pledge of Confidentiality. You may request information from your health record. Bethania Group cannot release your health information to another person without your permission.
Requests for information from a health record should be made to your nurse who will contact Bethania’s Privacy Officer for involvement.
Also, prior to admission, you or your designated responsible party will be asked to sign a release form for permission to use your name or a picture of you in posters or the newsletter publication which are open to public viewing. You are not obligated to provide permission.
To prevent the harmful effects of some drug interactions, we request that after admission you do not use any medications or preparations without the knowledge and approval of your physician at Bethania and Pembina Place. If you are planning to be away from the facility, you will be provided with sufficient medication to cover the length of time you are away. Medications generally should not be kept in your room.
Medications are reviewed quarterly by the physician, nurse and pharmacist and will be adjust if indicated. Medications are reviewed with the Resident and family members at the Post-Admission Conference and then yearly at the Annual Care Conference. Nurses will notify family members of medication changes prior to care conferences at their discretion. However, Residents and family members may ask the nurses about current medication regimes at any time.
Operators of personal care homes and hospitals must maintain a reasonable level of safety and protect patients from abuse. Under the legislation, concerned citizens and staff working in health facilities have a duty to report suspected abuse or the likelihood of abuse by anyone to the Minister of Health or his designate at the Protection for Persons in Care Office.
All Manitobans, particularly the most vulnerable, deserve to live in an environment free from fear of harm. This Act provides an extra safeguard, adding to the high quality of health care Manitobans have come to expect in this province.
Residents and/or their family members may contact the Protection for Persons in Care Office as follows:
Access Line: 204-786-7132 (or toll free 1-800-855-0511)
Web site: Protection for Persons in Care
We advise that if Residents require use of an electronic lift, they are responsible for the cost of their own sling. With very few exceptions, one sling per Resident is adequate. The sling may need to be replaced due to wear and tear (e.g. every 2-3 years and/or as the Resident’s needs change). The Occupational Therapist will communicate with the Resident and/or family to discuss the need to purchase and the cost of the sling.
We support an “aging in place” philosophy which seeks to minimize internal transfers. Internal transfers will be permitted when the health care team, in consultation with family, assesses another unit or room as better suited to meet a Resident’s identified nursing care, behavioral, and/or social care needs. The health care team is not obliged to comply with a request for a transfer within the facility if they do not assess that the benefit outweighs the cost of disrupting the Resident’s stability.
While it is regrettable, at times the health care team may need to weigh the costs and benefits of transferring one Resident to meet the needs of another. Transferring a Resident to benefit another shall only be done when a Resident transfer is considered urgent and no other options are available. Residents and family members will be consulted prior to any move.
Resident Transfer - External
To The Community: Residents and/or the designated responsible party wishing a Resident discharge to the community must first refer their request to the Social Worker who will arrange for a home care assessment to determine whether the necessary supports may be provided in a community setting.
When Residents leave the facility for an outing they or their loved ones must advise the nurse and sign the outing book at the nursing station.
The Social Worker facilitates admissions, transfers, and discharges from the facility. Before and after admission, the Social Worker assists families and significant others with managing caregiver stress, coping with their loved one's health issues, provides advice in negotiating the health care system, and offers suggestions to manage stressful family dynamics which impact the Resident's and family's well-being.
Residents and/or their families may meet with the Social Worker at any time (appointments preferred). Interventions may include counseling, providing education, or providing practical advice/assistance.